Privacy Policy – DIGIMORE

1. Background

Welcome to DIGIMORE. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

This Policy applies to all personal information we collect — that is, any data that identifies you or could reasonably be used to identify you. We may update this Policy occasionally, and the most recent version will always be available on our website at www.digimore.co.in/privacy-policy. In some cases, we may email you to notify you of important updates.

2. What Personal Information Do We Collect?

We only collect personal information necessary to provide you with the products or services you request, to improve our offerings, and to comply with applicable laws.

Examples include:

When you create an account: name, email address, and password.
When you subscribe to newsletters: email address.
When you enter a contest: name, email, and any info you provide.
When you complete a survey: your responses.
When you contact support: name, country, email, and message details.
When applying for employment: name, address, contact info, qualifications, and work history.
If you work with us: employment and payment data, performance records, and relevant health/safety info.

Choosing not to share information:

You may choose not to provide personal data where permitted by law. However, this might prevent us from delivering certain services, such as order processing, warranty registration, or customer support.

Web analytics and cookies:

When you visit our website, we may collect non-identifiable technical data like IP address, browser type, device information, and visited pages. We use cookies and similar technologies to improve website functionality, analyse user behaviour, and personalize content. You can adjust cookie preferences in your browser settings, but some site functions may be affected.

3. How Do We Collect Personal Information?

We collect information directly from you when:

You place an order or create an account
You subscribe to marketing emails
You fill out surveys or participate in campaigns
You communicate with us via email, chat, phone, or social media

We may also collect data from third-party services when you interact with DIGIMORE through those platforms.

4. Why Do We Collect, Use, and Hold Your Information?

We collect, use, and retain your personal data to:

Process orders and deliver products
Provide customer service and technical support
Administer warranty registrations
Send marketing and promotional offers (with your consent)
Improve our website, services, and product offerings
Meet legal or regulatory obligations

Testimonials

If you submit a testimonial (text or images), you grant DIGIMORE a non-exclusive, global, royalty-free license to use, edit, and display your content on our website and marketing materials. Ownership of your content remains yours.

Direct Marketing

With your consent, we may send promotional emails, SMS, or updates. You can opt out at any time by clicking the unsubscribe link or contacting us directly.

We may also use advertising cookies and work with platforms like Google or Meta to show you ads. You can disable advertising cookies through your cookie settings.

5. Who Do We Share Your Information With?

We may share your information with:

Our internal team and authorized business units
Delivery partners (e.g., courier services)
Payment processors and financial service providers
Technology service providers (e.g., hosting, analytics)
Marketing partners (if you’ve consented)

We ensure that all third-party partners meet strict privacy and security standards.

6. How Do We Keep Your Information Safe?

We take data protection seriously. Measures we implement include:

Secure servers and encrypted data transfer
Access controls and authentication procedures
Employee training on data security
Regular system monitoring and updates

We retain your personal data only as long as necessary for the purposes outlined or as required by law.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate or outdated information
Request a copy of your data
Withdraw consent for marketing at any time

Exceptions:

We may decline requests if they are unlawful, infringe on another individual’s privacy, or cannot be reasonably accommodated. We will always communicate our decision and provide reasoning.